Overview
For Providers
Professional webpages for each provider and some additional staff are published across U of U Health's websites. Find information about where each type of profile information on your webpage is generated from and how to update it.
Much of your profile information is maintained in a database called the U-CV System.* Read more below.
For Provider Faculty
Professional webpages for each provider/faculty member are published across U of U Health's websites. Find information about where each type of profile information on your webpage is generated from and how to update it.
Customized by Audience
Instead of creating two separate webpages for providers who are also faculty members (one for providers and one for faculty), we have designed one profile webpage that includes information for both. Below the billboard (top horizontal section with your main information), you will see tabbed sections for Clinical and Academic respectively.
Clinicians and academics can customize their professional profiles that appear on the University of Utah Health websites. The profile pages are a frame for information that is populated by various databases and sources.
Much of your profile information is maintained in a database called the U-CV System.* Read more below.
For Faculty & Researchers
Professional webpages for each faculty member, researcher, and some additional staff are published across U of U Health's websites. Find information about where each type of profile information on your webpage is generated from and how to update it.
Much of your profile information is maintained in a database called the U-CV System.* Read more below.
For Residents & Fellows (Clinical)
Please go here to find this information.
Clinical Tab
Section 1, Basic Information
- U-CV (Managed by UFIS)—The individual is responsible for updating this information:
- Name
- Profile photo
- Languages spoken
- Clinical information
- PX—inputs reviews into EDW, which U-CV pulls from:
- Star Rating
- RCSS—activates in EPIC, which U-CV pulls from:
- Schedule an Appointment button
Section 2, Clinical Info, Media, & Clinical Trials
- U-CV—The individual is responsible for updating this information:
- Information
- Academic information
- Drupal—News is tagged with UNIDs of contributors by MarCom:
- HealthFeed, The Scope, Patient Stories, In The News, Videos
- Kaltura—Podcast is tagged in hosting app with UNIDs of contributors by MarCom:
- The Scope Podcasts
- Encore & Study Locator—Contributors input trials into the databases:
- Clinical Trials
Section 3, Specialties
- U-CV—The individual is responsible for updating this information:
- Specialties the provider sees patients for
Section 4, Board Certifications & Academic Information
- U-CV—delivers the information but School of Medicine Academic Affairs maintains this:
- Academic departments
- Academic divisions
Section 5, Patient Ratings & Reviews
- PX—inputs reviews into EDW, which UFIS pulls from:
- Patient rating
- Patient comments
Important Notes
- Updates added to the U-CV database can take up to 3 days to appear on your profile page on the website.
- Patient rating and patient comments only appear after the minimum number of reviews are collected (30).
- Schedule An Appointment requires working directly with RCSS to activate. Timing is variable.
Legend
- U-CV (UFIS): Curriculum Vitae system (University Faculty Info & Support)
- PX: Patient Experience Team
- RCSS: Revenue Cycle Support Services
- Kaltura: Podcast and video hosting platform
- Drupal: Website content management software
EDW: Enterprise Data Warehouse
Academic Tab
- U-CV (Managed by UFIS)—The individual is responsible for updating this information:
- Name
- Profile photo
- Languages spoken
- Academic office information
- Labs
- Research interests
- U-CV (Managed by UFIS)—The individual is responsible for updating this information:
- Academic bio
- Research statement
- U-CV (Managed by UFIS)—The individual is responsible for updating this information.
- U-CV (Managed by UFIS)—The individual is responsible for updating this information.
- Podcast is tagged in hosting app with UNIDs of the contributors by MarCom:
- The Scope Podcasts
- News is tagged with UNIDs of contributors by MarCom:
- HealthFeed, The Scope, Patient Stories, In the News, Videos
Encore & Study Locator—Contributors input trials into the databases - Clinical Trials
Important Notes
- Updates added to the U-CV database can take up to 3 days to appear on your profile page on the website.
Legend
- U-CV (UFIS): Curriculum Vitae system (University Faculty Info & Support)
- Kaltura: Podcast and video hosting platform
- Drupal: Website content management software
U-CV Database
The majority of your profile information is updated in the U-CV system. University Faculty Information Systems (UFIS) has a robust information portal about how to update these items on your profile that are stored in the U-CV database.
This information includes the following:
- Your name
- Your credentials
- Related locations (office, clinic, or institution)
- Contact information (phone, email)
- Headshot/Photo (See how to upload.)
- Clinical bio—Patient-audience focused
- Academic bio—Academically related colleagues-focused audience: residents, fellows, trainees, and the like (queued for separate inclusion)
- Specialties (clinical)
- Research statement
- Research interests
- Research lab link
- Academic certifications
- Publications
- Education history
- Languages spoken
Find more information about how to update your U-CV profile.
Star Ratings and Patient Comments for Clinical Providers
After most visits, patients will receive a survey via text, email, or mail. The Patient Experience team will add responses to the Care Provider section of the survey your profile in two ways:
- Star Ratings are calculated from all survey responses from the Care Provider questions on the survey. Once we have a provider has received 30+ surveys about a provider, we will add the star rating and update themd on a bi-annual basis.
- Comments from the Care Provider section are posted in their entirety, except for patient names and dates, which are removed for patient privacy. Once a provider has received 10+ surveys, we will add the comments on a monthly basis to the provider's profile.
Patient Scheduling
Patient scheduling options/buttons are managed by the Revenue Cycle Support Service.
If you, as a provider, want to use online scheduling, you must contact the access specialist for your area. View the access specialists.
Once the team has set up access and tested it, the scheduling button should appear on the provider's profile. If it does not, please submit a ticket to the Digital Experience's team request queue.
Institutional Designations
If you are a member of one of these institutions, this information will be noted in U-CV. Once you are flagged, the logo for this institution will show on your provider profile.
If you have questions about this, contact the U-CV team through their request portal.
News, Podcasts, & Videos
The news section is an aggregation of multiple types of news, blogs, podcasts, and videos. Most of this content is aggregated onto U-CV profiles, but some is still scheduled in the developer backlog to be restored.
News/content included on the news and podcasts tabs includes the following:
- Press releases
- News items
- The Scope podcasts
- HealthFeed blog posts
- Patient stories
The Public Affairs/Content Marketing and Clinical Marketing teams manage content production and publishing of the content types listed above.
To add a news story, podcast, video, and the like to a provider profile, either assure that the individual's unid is tagged on the relevant content or send a ticket to the Digital Experience's team request queue and they can direct you to the right place.
Video Profile
You can now add a video to your profile. To do this, upload the video to kaltura and then send in a ticket to the Digital Experience team's request queue. Once the team has uploaded the video, it will show in 24-48 hours when the webpage has been recached.
Clinical Trials: Queued for Addition
Due to the transition of clinical trials from uTRAC to the Study Locator database, integration of clinical trials directly into the health care website has been slowed and limited.
This feature is queued for work within the next year. (Please understand that the complexity of managing and integrating multiple databases into an enterprise level system is robust.)
If you have more questions or would like assistance, please email hscwebmaster@hsc.utah.edu.
*U-CV is the organizational system whereby every faculty member or clinical provider's information is stored in a database. This database allows all members hands-on access to their own profile information, which is then fed into multiple places across our system websites.
This system allows not just hands-on control for individuals over their personal profiles, but also an auto-feed function, enabling us to set up this data feed in multiple places which then auto-updates itself without any other maintenance. Since we manage roughly 30K pages across our sites, you can imagine how this dynamic structure is helpful, particularly when it comes to making sure an individual's profile has all the same information rather than multiple profiles across more than one website with different information.
This database was formerly called MBM.